Managing Employee Performance, Behaviour & Attitudes Course

  • Home
  • Managing Employee Performance, Behaviour & Attitudes Course

Managing Employee Performance, Behaviour & Attitudes Course

Course Category : Administrative Development

In today’s organisations, success in management goes beyond performance evaluation — it lies in understanding and managing human behaviour effectively. This course equips participants with the tools to analyse behaviour, handle challenging attitudes, and motivate employees towards peak performance within a positive and productive workplace culture.
Duration: 5 Training Days
Level: Intermediate

Introduction

In complex and diverse workplaces, people remain the cornerstone of organisational success. However, managing employees effectively requires a deep understanding of human motivation, behaviour, and attitude.
The Managing Employee Performance, Behaviour & Attitudes Course provides a psychological and managerial framework for understanding human behaviour within organisations and managing various employee types professionally.
Participants will learn to manage performance and behaviour with a balance of firmness and empathy, using modern assessment and motivational tools that foster a healthy, high-performance workplace..

Targeted Specializations

  • Supervisors and team leaders.
  • Managers in operational or executive roles.
  • HR and performance development professionals.
  • Individuals seeking to enhance their behavioural management skills.
  • Professionals aiming to foster a balanced, performance-driven workplace.

Targeted Skills

  • Understanding human behaviour and organisational motivation.
  • Managing performance effectively and fairly.
  • Addressing behavioural challenges and negative attitudes.
  • Enhancing communication and emotional intelligence.
  • Building trust-based and respectful work environments.
  • Applying motivation strategies to improve performance.

Expected Outcomes

  • Understand human behaviour and its role in organisational success.
  • Analyse the link between attitude, behaviour, and motivation.
  • Gain professional skills in managing performance and discipline.
  • Improve communication and conflict-handling abilities.
  • Develop self-awareness for effective professional interaction.

Training Topics Index

  • Psychological profiling and understanding human behaviour.
  • Role of competency frameworks in supporting performance management.
  • Applying the “Iceberg Model” of behaviour.
  • Using the Johari Window for self and team awareness.
  • Modern performance management models.

  • Concepts of discipline, capability, and grievance.
  • Differentiating between performance and conduct issues.
  • Principles of natural justice in management.
  • Motivational and behavioural models in performance.
  • Applying motivation and behaviour theories to teams.

• Identifying behaviour types

aggressive, passive, and assertive.

  • Effective communication in sensitive situations.
  • Developing assertive behaviour without aggression.
  • Managing challenging behaviours constructively.
  • Adopting a proactive approach to interpersonal relations.

  • Conducting performance appraisal interviews.
  • Case studies on discipline and grievance resolution.
  • Interactive exercises on behaviour analysis.
  • Managing conflicts through effective communication.
  • Translating real-life cases into learning opportunities.

  • Applying behavioural diagnostic tools.
  • Analysing social styles and their impact on teamwork.
  • Understanding behavioural reflection and professional dynamics.
  • Developing positive workplace attitudes.
  • Applying sustainable motivation and behaviour models.

Course Features

  • Modern and practical content
  • Real-world examples and leadership exercises
  • Pre- and post-course assessments to measure impact
  • Accredited certificate with QR code verification

Upcoming Events

Click on the event to view and register