Crisis Management & Leading Under Pressure Training Course

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Crisis Management & Leading Under Pressure Training Course

Course Category : Leadership

This course equips leaders to face crises and pressure with composure and professionalism, providing them with the leadership tools to manage critical situations, communicate effectively, and make sound decisions in complex environments.
Duration: 10 Training Days
Level: Advanced

Introduction

In today’s corporate world, crises—whether environmental, technological, or human—are an inevitable reality. Great leaders are defined not only by their ability to avoid crises but by how effectively they navigate them.
This training enables participants to master crisis management skills by understanding the anatomy of crises, applying leadership under pressure, enhancing psychological resilience, and building robust response systems. The course also focuses on communication strategies during crises, reputation management, and maintaining team morale and productivity under extreme stress..

Targeted Specializations

  • Managers at all organisational levels.
  • Supervisors and team leaders.
  • Risk management and emergency departments.
  • Human resources professionals.
  • Individuals seeking to strengthen leadership under pressure.

Targeted Skills

  • Leadership during crises and stressful situations.
  • Effective communication in high-pressure contexts.
  • Stress and pressure management.
  • Crisis planning and emergency preparedness.
  • Mental resilience and rapid decision-making.
  • Media and reputation management under pressure.

Expected Outcomes

  • Understand the nature and stages of crises within organisations.
  • Apply leadership and management principles during emergencies.
  • Develop the ability to manage personal and organisational stress.
  • Build effective communication strategies throughout crises.
  • Analyse potential scenarios and establish proactive response plans.
  • Strengthen team confidence and motivation under pressure.
  • Manage media relations and protect corporate reputation.
  • Conduct post-crisis evaluations and identify lessons learned.
  • Develop a comprehensive Business Continuity Management plan.

Training Topics Index

  • Understanding stress and its effects on the body and mind.
  • The holistic response to stress.
  • Personality styles and stress responses.
  • Introvert vs. extravert coping mechanisms.
  • Balanced response and self-control under pressure.

  • Passive, aggressive, and assertive communication.
  • Conflict management under stress.
  • Giving and receiving constructive criticism.
  • Resolving conflicts productively.
  • Case Study. Communication during corporate crises.

  • Coping with sudden changes.
  • Recognising short- and long-term stress symptoms.
  • Motivating oneself and others under pressure.
  • Building confidence and team stability.
  • Case Study. Leading under pressure.

  • Using creativity to manage crises.
  • Identifying opportunities for improvement.
  • Practising innovative crisis leadership.
  • Removing barriers to effective solutions.
  • Applied Exercise. Creative thinking in crises.

  • Training staff to handle stress and pressure.
  • Applying self-calming and resilience techniques.
  • Helping teams see opportunity in change.
  • Implementing problem-solving under crisis.
  • Personal action plan.

  • Understanding crisis management frameworks.
  • Risk identification and vulnerability assessment.
  • Scenario-based planning and team roles.
  • Case Study. Organisations that succeeded post-crisis.

  • Developing emergency and evacuation plans.
  • Creating company-wide contingency strategies.
  • Business Continuity Management (BCM) setup.
  • Departmental planning and cross-support systems.
  • Practical simulation. Readiness evaluation.

  • Command and control dynamics.
  • On-scene, tactical, and strategic coordination.
  • Reputation and media management.
  • Press conference and media handling techniques.
  • Exercise. Designing a crisis communication plan.

  • Alerting and warning systems.
  • Psychological and welfare concerns post-incident.
  • Role-playing workshop and reporting.
  • Maintaining morale and confidence.
  • Case Study.

  • Plan validation and procedural testing.
  • Conducting post-incident debriefs.
  • Keeping stakeholders informed.
  • Writing critique reports and prioritising improvements.
  • Case Study.

Course Features

  • Modern and practical content
  • Real-world examples and leadership exercises
  • Pre- and post-course assessments to measure impact
  • Accredited certificate with QR code verification

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