Standard Operating Procedures - SOP

Course Category : Project Management

This course empowers participants to design, develop, and implement effective Standard Operating Procedures that ensure consistency and operational quality across the organisation.
Duration: 5 Training Days
Level: Intermediate

Introduction

In the continuous pursuit of operational excellence and institutional quality, Standard Operating Procedures (SOPs) have become an essential tool for organisations aiming to achieve consistency, efficiency, and sustainability. SOPs help standardise processes, minimise errors, and ensure compliance with regulatory and organisational requirements.
This training course presents modern concepts and best practices for designing, managing, and optimising SOPs from both strategic and operational perspectives. Participants will gain the knowledge and tools needed to align SOPs with corporate goals and foster a culture of quality and continuous improvement.

Targeted Specializations

Middle managers and operations supervisors
Quality and compliance officers
Project and risk managers
Professionals involved in policy and procedure development
Management and operational consultants

Targeted Skills

Developing and documenting SOPs
Analysing and streamlining operational processes
Establishing audit and control systems
Implementing continuous improvement policies
Applying global best practices in SOP management

Expected Outcomes

Understand the core concepts and significance of SOPs in operational efficiency.
Gain the ability to develop and document SOPs systematically and professionally.
Analyse operational processes and identify improvement opportunities.
Align operational procedures with strategic organisational goals.
Apply auditing and monitoring tools to maintain quality sustainability

Training Topics Index

Definition and importance of SOPs in modern organisations
Distinction between policies, procedures, and work instructions
Lifecycle of an SOP
The relationship between SOPs and quality systems

Process mapping and workflow analysis
Identifying weaknesses and operational risks
Methodology for documenting and updating procedures
Analytical and improvement tools (Flowcharts – Checklists – KPIs)

Designing professional SOP templates
Writing clear and precise procedures
Reviewing and approving SOPs formally
Utilising modern document management systems

Disseminating procedures across departments
Training employees for compliance and awareness
Internal monitoring and compliance auditing
Handling deviations and corrective actions

Operational performance indicators (KPIs)
Periodic review and update of SOPs
Applying Lean and Kaizen principles
Integrating innovation into procedural improvement

Course Features

Modern and practical content
Real-world examples and leadership exercises
Pre- and post-course assessments to measure impact
Accredited certificate with QR code verification