Success Under Pressure, Emotional Intelligence, Conflict Management & Negotiations Training

Course Category : Leadership

English: This program positions you on the professional track to strengthen emotional intelligence, manage conflicts, and build advanced negotiation capabilities for success under pressure.
Duration: 5 Days
Level: Advanced – Professional

Introduction

In today’s complex and high-pressure business environment, thriving under stress is no longer optional—it is a critical requirement for sustainable success. This training course equips participants with practical strategies to strengthen emotional intelligence, enabling them to manage both personal and interpersonal dynamics effectively. The program further develops advanced conflict management skills to transform disputes into opportunities for collaboration and equips participants with professional negotiation tools to achieve win-win outcomes in challenging scenarios. By integrating these competencies, participants will gain resilience, confidence, and the ability to lead decisively under pressure..

Targeted Specializations

Senior Managers and Executives
Middle Managers and Team Leaders
Human Resource Professionals
Sales and Marketing Teams
Customer Service Representatives
Project Managers
Professionals in high-stress environments
Individuals seeking career advancement
Entrepreneurs and Business Owners
Conflict Resolution and Mediation Specialists

Targeted Skills

Apply advanced strategies for stress management
Enhance emotional intelligence for self and others
Develop conflict resolution and mediation techniques
Build professional negotiation capabilities
Strengthen communication in challenging contexts
Improve decision-making under pressure

Expected Outcomes

Develop effective strategies to perform under pressure
Strengthen self-awareness and emotional regulation
Manage conflicts constructively and collaboratively
Apply advanced negotiation techniques for win-win outcomes
Improve communication skills in high-stress contexts
Make sound decisions under pressure
Build confidence and positive influence
Foster resilience and adaptability in challenging scenarios

Training Topics Index

Analyzing sources of stress in modern workplaces
Identifying personal stress-response patterns
Developing mental and behavioral techniques for balance
Prioritization and time management to reduce pressure
Building psychological and mental resilience to challenges

Understanding dimensions of emotional intelligence and their impact
Strengthening self-awareness and emotional regulation skills
Enhancing empathy and the ability to read others’ emotions
Leveraging EQ to improve professional relationships
Applying emotional intelligence to decision-making and problem-solving

Identifying common sources of organizational conflict
Comparing different conflict-handling approaches
Techniques for de-escalating tensions and encouraging dialogue
Practicing active listening to resolve disputes
Turning disagreements into opportunities for collaboration and innovation

Core principles of negotiation in professional contexts
Preparing negotiations by clarifying interests and alternatives
Building trust and credibility with counterparts
Persuasive techniques and effective offer framing
Reaching practical, sustainable agreements that satisfy all parties

Combining EQ with conflict management for optimal outcomes
Using stress management techniques in negotiation scenarios
Strengthening leadership presence under challenging conditions
Analyzing real-world case studies of conflict and negotiation
Practical application through simulations and role-playing exercises

Course Features

Modern and practical content
Real-world examples and leadership exercises
Pre- and post-course assessments to measure impact
Accredited certificate with QR code verification

Success Under Pressure, Emotional Intelligence, Conflict Management & Negotiations Training