Process Troubleshooting and Problem-Solving Training Course

Course Category : Operations and Maintenance

This training program enhances participants’ analytical and troubleshooting capabilities through an integrated approach combining technical tools, analytical intelligence, and collaborative process management.

Duration: 5 Days
Level: Advanced

Introduction

Excellent troubleshooting skills are a hallmark of world-class industrial organizations, forming the backbone of operational efficiency and minimal downtime. This advanced program empowers participants to master the science and art of troubleshooting through structured analytical thinking and practical application of technical tools.
Participants will learn to diagnose issues accurately, apply cross-functional teamwork, and implement proven problem-solving methodologies that drive continuous improvement. The course bridges theory and practice, emphasizing the vital collaboration between operators, maintainers, and designers to ensure sustained operational excellence..

Targeted Specializations

Production, Maintenance, and Process Engineering personnel.
Supervisors involved in operations or maintenance management.
Planners, coordinators, engineers, and technologists.
Managers leading cross-functional teams aiming to improve productivity and minimize downtime.
Professionals responsible for solving complex technical and operational problems.

Targeted Skills

Analytical and logical thinking.
Creative problem-solving.
Strategic decision-making.
Change management and continuous improvement.
Cross-functional teamwork and collaboration.

Expected Outcomes

Develop a structured approach to troubleshooting and problem-solving using precise analytical tools.
Apply logical reasoning to identify root causes and resolve operational inefficiencies.
Strengthen decision-making based on reliable data and performance indicators.
Design and implement effective maintenance and performance improvement plans.
Foster teamwork and communication between operators, designers, and maintenance teams for sustainable operational efficiency.

Training Topics Index

Understanding the nature of process problems and performance variables.
Defining performance in terms of speed, quality, and cost.
Structured approach to operational process redefinition.
Recognizing the 6 big losses and 7 wastes.
Applying maturity indexing for planning and empowerment.

Dynamic relationship analysis between operational variables.
Introduction to analytical tools and their applications.
Selecting the right technique for the specific problem.
Applying causal analysis and logical reasoning.
Building decision matrices for optimal solutions.

Understanding group dynamics and individual motivators.
Enhancing analytical thinking within teams.
Empowerment versus organizational constraints.
Managing change effectively in technical environments.
Developing communication and collaboration competencies.

Cross-functional collaboration and role integration.
Introduction to inventive problem-solving theory.
Establishing performance indicators and audit processes.
Evaluating maintenance and operations strategies.
Implementing lifecycle cost and design-for-maintenance principles.

Applying learned tools and concepts to real scenarios.
Reviewing theoretical and practical knowledge.
Conducting case study analysis and performance assessment.
Developing actionable improvement plans.
Open discussion and experience exchange.

Course Features

Modern and practical content
Real-world examples and leadership exercises
Pre- and post-course assessments to measure impact
Accredited certificate with QR code verification

Process Troubleshooting and Problem-Solving Training Course