Performance Management Using KPIs and Balanced Scorecard (BSC)

Course Category : Strategy

Develop an integrated performance management system using effective KPIs and the Balanced Scorecard to measure achievements and successfully execute strategic objectives.
Duration: 5 Days
Level: Intermediate – Advanced.

Starts On

11 - October - 2026

Ends On

15 - October - 2026

Location

Bahrain - Manama

Language

Arabic

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Targeted Audience

  • Executive Leaders.
  • Department Managers.
  • Strategic Planning Managers.
  • Performance Management Professionals.
  • Quality and Excellence Managers.
  • Performance Analysts.
  • Project Managers.
  • Professionals involved in organisational performance improvement.

Targeted Skills

  • KPI Development.
  • Balanced Scorecard Design.
  • Strategic Performance Alignment.
  • Performance Measurement.
  • Performance Analysis.
  • Executive Dashboard Reporting.
  • Organisational Performance Monitoring.
  • Continuous Performance Improvement.

Expected Outcomes

  • Understand organisational performance management principles.
  • Develop effective Key Performance Indicators.
  • Design an integrated Balanced Scorecard.
  • Align KPIs with strategic objectives.
  • Analyse performance outcomes and identify improvement opportunities.
  • Produce executive performance reports that support decision-making.

Training Topics Index

  • Performance management concepts.
  • Strategy-to-performance alignment.
  • Components of performance systems.
  • Continuous performance improvement cycle.

  • Characteristics of effective KPIs.
  • Types of performance indicators.
  • KPI development methodologies.
  • Common KPI design mistakes.

  • Balanced Scorecard framework.
  • Four BSC perspectives.
  • Strategic map development.
  • Aligning initiatives with objectives and KPIs.

  • Performance data collection.
  • KPI analysis techniques.
  • Executive performance reporting.
  • Using results to improve organisational performance.

  • Performance governance.
  • KPI review and refinement.
  • Performance review meetings.
  • Continuous improvement and organisational excellence.