Problem Solving and Decision-Making Training Course

Problem Solving and Decision-Making Training Course

Course Category : Strategy

In a world filled with daily challenges and complex situations, this course equips leaders and managers with practical tools and methodologies to analyse problems thoroughly and make strategic, effective decisions that ensure sustained organizational success.
Duration: 5 Training Days
Level: Intermediate.

Starts On

1 - June - 2026

Ends On

5 - June - 2026

Location

Italy - Rome

Language

English

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View Course Introductory PDF

Targeted Audience

Executives and Middle Managers.
Team Leaders and Supervisors.
Project Managers and Team Coordinators.
Organizational Development and Continuous Improvement Professionals.
Individuals seeking to enhance their analytical and leadership capabilities.

Targeted Skills

Analysing complex problems systematically.
Making informed and data-driven decisions.
Applying critical and creative thinking tools.
Evaluating alternatives and selecting optimal solutions.
Developing analytical and leadership intelligence at work.

Expected Outcomes

Understand the stages of problem-solving and decision-making in organizational contexts.
Apply root cause analysis and alternative evaluation techniques effectively.
Acquire analytical and logical thinking skills for decision-making.
Develop strategies for decision-making under pressure and uncertainty.
Enhance communication and persuasion abilities when presenting solutions and decisions.

Training Topics Index

Defining types and levels of problems.
The relationship between problem-solving and decision-making.
Characteristics of effective decision-makers.
Common analytical mistakes in identifying problems.
Applying critical thinking in addressing organizational challenges.

Steps to identify and analyse problems deeply.
Analytical tools (Fishbone Diagram, 5 Whys).
Collecting and classifying data to determine root causes.
Analysing recurring patterns in organizational problems.
Using systematic thinking to prioritize solutions.

Generating creative alternatives through brainstorming.
Establishing evaluation criteria for decision alternatives.
Using the Decision Matrix model effectively.
Individual vs. group decision-making approaches.
Applying SWOT analysis to strategic decision support.

Managing decisions under pressure and uncertainty.
Techniques for minimizing bias in decision processes.
Decision-making in risky and incomplete-information situations.
Applying System Thinking in strategic choices.
Analysing the impact of decisions on stakeholders.

Action planning and effective execution.
Key metrics for evaluating decision effectiveness.
Communicating decisions clearly to stakeholders.
Feedback loops and corrective actions.
Building a culture of informed and accountable decision-making.