Operational Auditing and Business Process Improvement

Course Category : Audit

A professional training programme focused on strengthening operational auditing capabilities and improving business processes using internationally recognised best practices.
Duration: 5 Days
Level: Advanced

Introduction

Modern organisations are expected to achieve greater operational efficiency while optimising resources and enhancing service quality. Operational auditing has become a strategic tool for evaluating organisational processes, identifying inefficiencies, and recommending improvements that increase organisational value. This course provides a comprehensive understanding of operational auditing and demonstrates how audit activities contribute to continuous business process improvement using recognised professional practices.

Targeted Audience

Internal Audit Managers.
Internal Auditors.
Operations Managers.
Quality Managers.
Compliance Managers.
Risk Management Professionals.
Department Heads.
Business Improvement Specialists.

Targeted Skills

Operational Auditing.
Business Process Analysis.
Operational Efficiency Assessment.
Process Improvement.
Operational Risk Management.
Audit Reporting.
Root Cause Analysis.
Performance Measurement.

Expected Outcomes

Understand operational auditing principles and objectives.
Evaluate operational efficiency and effectiveness.
Analyse business processes and identify improvement opportunities.
Develop practical recommendations for operational enhancement.
Apply performance indicators in operational assessments.
Prepare professional operational audit reports.

Training Topics Index

Operational auditing concepts.
Types of auditing.
Audit objectives.
Professional standards.
Value of operational auditing.

Process mapping.
Value-added activities.
Weakness identification.
Workflow analysis.
Process efficiency measurement.

Audit planning.
Evidence collection.
Interviews and observations.
Operational control testing.
Audit documentation.

Continuous improvement methodologies.
Root cause analysis.
Waste elimination.
Process redesign.
Improvement implementation.

Audit reporting.
Presenting findings.
Recommendation follow-up.
Measuring improvement impact.
Continuous operational improvement.

Course Features

Updated and Interactive Content
Hypothetical Examples and Case Studies
Pre- and Post-assessments to Measure Impact
Verified Certificate with a QR Verification Code

Operational Auditing and Business Process Improvement