Successful People Management Course for Problems at Work

Course Category : Leadership

In a world of rising pressures and complex workplace relationships, this course equips managers and leaders with a deep understanding of how to manage people and resolve problems using human-centred, professional approaches that ensure workplace harmony and optimal performance.
Duration: 5 Days
Level: Intermediate.

Starts On

17 - August - 2026

Ends On

21 - August - 2026

Location

France - Paris

Language

English

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Targeted Audience

  • Managers at all organizational levels.
  • Supervisors and team leaders.
  • Human Resources professionals and personnel officers.
  • Organizational psychologists and wellbeing specialists.

Targeted Skills

  • People management and workplace behavioral understanding.
  • Handling employee personal and professional problems effectively.
  • Applying motivational and counseling techniques.
  • Managing stress, trauma, and organizational crises.
  • Designing and implementing Employee Assistance Programs (EAP).

Expected Outcomes

  • Analyse the psychological and behavioural roots of workplace issues.
  • Apply effective approaches to manage difficult or underperforming employees.
  • Implement stress management and burnout prevention strategies.
  • Develop counselling and active listening skills for better communication.
  • Design and apply Employee Assistance Programs (EAP) within their organization.
  • Promote a culture of motivation and psychological safety.
  • Build a healthy work environment that minimizes absenteeism and stress.

Training Topics Index

  • Workplace psychology and behavioural dynamics.
  • Identifying key employee challenges.
  • Impact of personal issues on performance.
  • Leadership role in supporting stressed employees.
  • Fundamentals of Employee Assistance Programs (EAP).

  • The concept and causes of workplace stress.
  • Recognizing behavioural and physical stress indicators.
  • Links between work environment and mental health.
  • Practical stress management and coping strategies.
  • Assessing personal factors influencing workplace stress.

  • Fundamentals of professional counselling.
  • Developing empathetic and active listening techniques.
  • Understanding body language and non-verbal cues.
  • Conducting effective counselling and coaching sessions.
  • Motivational dialogue techniques for positive outcomes.

  • The psychology of motivation and engagement.
  • Connection between motivation and job satisfaction.
  • Building intrinsic and extrinsic motivation within teams.
  • Managing absenteeism and demotivation.
  • Case studies on motivation in high-pressure environments.

  • Understanding trauma in the workplace.
  • Organizational models for crisis and stress management.
  • Handling critical incidents and emergency responses.
  • Providing emotional support and grief counselling.
  • Preventing and managing post-traumatic stress disorder (PTSD).