Travel and Tourism Law and Ethics

Course Category : Compliance

A specialised programme developing legal and ethical competencies in tourism, focusing on regulatory compliance, consumer protection, and responsible professional practices.
5 Days | Level: Intermediate – Advanced.

Starts On

8 - November - 2026

Ends On

12 - November - 2026

Location

Morocco - Casablanca

Language

Arabic

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Targeted Audience

  • Travel and tourism company managers
  • Airline and hotel professionals
  • Compliance officers
  • Customer service managers
  • Government tourism authority staff
  • Legal advisors in hospitality sector
  • Tourism operations managers

Targeted Skills

  • Understanding international and local tourism laws
  • Analysing legal liabilities in tourism services
  • Applying ethical standards in customer interactions
  • Managing legal risks in tourism operations
  • Ensuring compliance and consumer protection
  • Making responsible professional decisions

Expected Outcomes

  • Develop comprehensive understanding of tourism legal frameworks.
  • Identify and manage legal risks effectively.
  • Apply ethical principles in tourism service delivery.
  • Strengthen regulatory compliance and customer rights protection.
  • Develop internal policies reflecting responsible practices.

Training Topics Index

  • International tourism laws
  • Local regulatory frameworks
  • Air transport agreements
  • Role of regulatory bodies
  • Institutional legal responsibilities

  • Tourist rights and protection
  • Tourism contract conditions
  • Cancellation and delay liabilities
  • Compensation and disputes
  • Protection from unfair practices

  • Professional conduct principles
  • Integrity and transparency
  • Cultural respect and diversity
  • Ethical tourism marketing
  • Corporate social responsibility

  • Legal risk identification
  • Tourism compliance systems
  • Complaint and dispute management
  • Legal documentation procedures
  • Internal audit and control

  • Data protection and privacy
  • Sustainable tourism practices
  • Digital legal challenges
  • Tourism crisis management
  • Global regulatory trends