Advanced Communication and Interpersonal Skills Training Course

  • Advanced Communication and Interpersonal Skills Training Course
  • Netherlands - Amsterdam

Advanced Communication and Interpersonal Skills Training Course

Course Category : Soft Skills & Office Management

This course focuses on developing advanced communication and interpersonal skills, enabling participants to build professional relationships based on trust and positive influence, and enhancing individual and team performance in the workplace.
Duration: 5 Days – Level: Advanced.

Starts On

27 - April - 2026

Ends On

1 - May - 2026

Location

Netherlands - Amsterdam

Language

English

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View Course Introductory PDF

Targeted Audience

  • Employees across all organisational levels
  • Supervisors and Team Leaders
  • Middle and Senior Managers seeking to elevate their communication skills

Targeted Skills

  • Advanced communication skills
  • Effective listening techniques
  • Rapport and trust building
  • Emotional intelligence
  • Influence and persuasion
  • Assertive communication
  • Professional relationship management

Expected Outcomes

  • Identify different approaches to interpersonal relationships.
  • Enhance organisational communication effectiveness.
  • Recognise and develop personal listening styles.
  • Build rapport and trust with others effectively.
  • Apply assertiveness skills in diverse situations.
  • Disagree and say “No” assertively and professionally.
  • Influence diverse personality types effectively.
  • Create strategies for a positive and motivating work environment.

Training Topics Index

  • Communication myths
  • Elements of communication
  • Communication windows
  • Interpersonal relationship approaches
  • Characteristics of effective communicators
  • Team communication
  • Organisational communication

  • Personal listening profile
  • Listening approaches
  • Active listening techniques
  • Paraphrasing and understanding
  • Clarification techniques

  • Internal representational systems
  • Meta-programs identification
  • Building rapport
  • Core of persuasive communication
  • Using questions as probes

  • Definition of assertiveness
  • Power of self-talk
  • Assertive rights and responsibilities
  • Learning to say “No”
  • Feedback and assertiveness
  • Practical assertiveness exercises

  • Secrets of influence
  • Characteristics of effective influencers
  • Influencing through rapport
  • Sources of personal power
  • Influencing styles
  • Successful influencing framework
  • Influencing different personalities