Supervisory Skills Development Course

  • Supervisory Skills Development Course
  • United Arab Emirates (UAE) - Dubai

Supervisory Skills Development Course

Course Category : Leadership

This course empowers participants with the essential supervisory skills that form the foundation for building high-performing teams and achieving organisational goals effectively.
Duration: 5 Training Days
Level: Intermediate.

Starts On

3 - May - 2026

Ends On

7 - May - 2026

Location

United Arab Emirates (UAE) - Dubai

Language

Arabic

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View Course Introductory PDF

Targeted Audience

  • Current supervisors in public and private organisations.
  • Employees preparing for promotion to supervisory positions.
  • Team leaders and operational department heads.
  • Professionals seeking to enhance their supervisory and leadership capabilities.

Targeted Skills

  • Decision-making and problem-solving skills.
  • Planning, organising, and controlling skills.
  • Effective communication and active listening.
  • Leadership and motivation skills.
  • Coaching and mentoring in the workplace.
  • Time management and task distribution skills.

Expected Outcomes

  • Identify the core competencies of effective supervision and performance enhancement.
  • Apply effective communication techniques in a supervisory environment.
  • Master planning and organisational principles for smooth workflow.
  • Practise leadership and motivation techniques to drive team success.
  • Analyse problems and make data-driven decisions to improve efficiency.
  • Manage time and delegate tasks strategically to boost productivity.
  • Evaluate performance and address undesirable behaviours professionally.
  • Manage organisational change and support the adoption of new behaviours.

Training Topics Index

  • Basic supervisory concepts and functions.
  • Characteristics of an effective supervisor.
  • The difference between work management and work performance.
  • Case Study on Supervisory Challenges.

  • Definition and importance of communication.
  • Common barriers between supervisors and teams.
  • Steps and techniques for effective communication.
  • Managing difficult conversations.
  • Case Study on communication improvement.

  • The concept and importance of planning.
  • Types of planning (business, project, scheduling).
  • Setting S.M.A.R.T. goals and priorities.
  • Managing schedules and daily tasks.
  • Practical exercise on planning.

  • Principles of organisation and structure.
  • Relationships between positions and authority lines.
  • Task distribution and building effective teams.
  • Managing time efficiently in the workplace.
  • Case Study on operational organisation.

  • Leadership concepts and styles.
  • Identifying and adapting leadership behaviours.
  • Motivation and on-the-job training.
  • Effective supervision and performance evaluation.
  • Addressing poor performance and negative behaviour.

  • Understanding the concept of supervision.
  • The role of management functions in control.
  • Supervisory control techniques.
  • Constructive criticism and corrective actions.
  • Case Study on performance management.

  • Difference between decision-making and problem-solving.
  • Analytical steps and structured thinking.
  • Real-life workplace applications.
  • Group Case Study.

  • Definition and causes of change.
  • Identifying the need for change.
  • Planning and implementing change initiatives.
  • Case Study on resistance to change.

  • Raising awareness about the need for change.
  • Supporting and reinforcing new behaviours.
  • Post-change evaluation and monitoring.
  • Final Case Study.